Equipment to help you live independently at home
Update on NRS Healthcare – September 2025
Following the liquidation of NRS Healthcare, Provide Care Solutions Ltd (Provide) is our new provider of community care equipment. This includes items like walking sticks, bath boards, toilet frames, commodes, pressure mattresses, hoists and bed rails.
As always, our priority is the health and safety of our residents so we will continue to have temporary services in place while we fully transition to Provide.
If you have any questions or concerns, please call Provide on 0300 100 0253.
We want everyone to live healthy, active and independent lives for as long as possible and to have control of their lives.
If you are older, have a long term illness or have a disability, you might benefit from having Occupational Therapy service to support you with accessing community equipment to help you remain independent at home. If this is of interest, contact Camden Adult Social Care.
To contact Camden Adult Social Care and request a discussion about your care and support needs, for yourself or on behalf of someone else, please complete this form: Residents/Self Referral Form
If you are an involved professional and would like to contact Camden Adult Social Care about someone’s care and support needs, please complete this form: Professional Referral Form
If you are having difficulties completing the referral form, require urgent support, or are concerned about the immediate safety of a vulnerable person, please phone Contact Camden on 020 7974 4444, and when prompted, say ‘Adult Social Care’.
Occupational Therapy service in Adult Social Care
Occupational Therapy is about supporting people to manage essential daily activities that they difficulty with.
Daily activities may be:
- getting in and out of the bath or shower
- getting around your home, and going up and down the stairs
- sometimes feeling unsafe in your own home such as the possibility of falling, or forgetting to switch off taps and cookers.
There is a wide range of minor equipment available that can be used in your home to make life easier and help you remain independent.
Examples include:
- stair rails
- grab rails
- raised toilet seating
- equipment to help in the bath or shower
- half steps and ramps.
How to access community equipment
There are several ways to access equipment to support you to live independently in your home.
If you live in a Council property or a private property, contact Camden Adult Social Care and request a care assessment that can be carried out in your home.
After the assessment, if you are eligible for support, the Occupational Therapy service will have a discussion with you about your identified needs and possible support options, which may include:
- more complex equipment (e.g. specialised seating to support a person with important daily tasks such as feeding) that is loaned to you
- adaptations to your home (e.g. concrete ramp)
- signposting and advice.
Some community equipment may be provided free of charge. The Occupational Therapy service will provide further details when you have your discussion with them about your identified needs. Further information about the Occupational Therapy service is available.
If you live in a Housing Association property, you can also speak to your Housing Association or Registered Social Landlord as they may be able to provide equipment directly.
Useful resources
Below are some useful websites where you can find more information about products or equipment to support independent living.
In Camden, assistive technology is provided by the Careline Telecare
Phone: 020 7974 1491 (option 4)
Email: carelinetelecareadmin@camden.gov.uk
Website: https://camdencarechoices.camden.gov.uk/equipment-and-technology-to-support-independence/assistive-technology-to-help-you-live-independently-at-home/
Visit the Disabled Living Foundation website for advice and information on equipment for independent living
Website: https://www.dlf.org.uk/
Manage at Home provides a range of products to support independent daily living at home
Website: https://www.manageathome.co.uk/